So we recently attended Salon Smart which is a business conference for hair salons in the UK.
The 2 day event in London is all about collaboration, seeing what other salons are doing successfully and adapting great ideas to our own salon. It was a great event listening to successful salon owners and industry legends on what decisions they have made that contributed to their success.
Overall, here at H&Co we realised that we are doing so much more than many other salons in the UK. We have really embraced the whole salon experience providing a luxury retreat for clients in the relatively short time that they have for their hair.
We have also come back with a few ideas that we can implement that will enhance the client experience further. No question we will be going again next year, it really was a fantastic event for the salon industry.