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Secret Shopper Application

HJ British Hairdressing Business Awards Winners 2018

Hannah (left) with Keleigh at the British Hairdressing Business Awards having been the first hair salon outside of London in 20 years to have received 3 awards in one year including Customer Care, Salon Design & Best New Business.

Thanks for visiting our secret shopper application page. 

We are looking for a diverse range of people to visit the salon and experience our service in return for completely free services.  We simply ask you to complete the form below to apply and spend 10 minutes at the most after your first visit, to complete the feedback form.

We have asked questions which allow us to choose a range of people from different locations and demographics in order that we have a wide range of opinions from various demographics.

We do not guarantee that we will choose you to be one of our secret shoppers as we may have already had someone visit with a similar profile however we do offer the opportunity to most people who apply.  Mystery shopping will generally take place once per year and you may be contacted soon after your application or it may be some time in the future.

Please note before applying:

  • You will need to be able to pay in full for your first service at H&Co.  50% of the total cost will be reimbursed to you via bank transfer within 48 hours of your visit to the salon.
  • Your following 2 appointments after the initial mystery shop will be also discounted by 50%
  • Secret Shoppers will receive a FREE Bespoke Hair Treatment on their Jan and March appointments
  • You are not obliged to take the 50% discount on the subsequent appointments if you do not wish to.
  • You are required to keep your identity as a mystery shopper a secret to anyone who works at H&Co Hair Salon
  • Following your visit, you are not permitted to share any information that you have provided in relation to your experience with anyone outside of H&Co Hair Salon management team.
  • The form you will be required to complete during/after the process can be seen here.  This form can be saved and completed on different dates should you require.

Application Form

If you would like to apply to become an H&Co Secret Shopper please complete the form below and we will be in touch.

    If I get chosen to become a mystery shopper I agree that I will not divulge my role until after my first visit. I will pay for my first visit in full and I understand that 50% of my invoice will be refunded within 48hours. I also understand that I will receive 50% discount on my subsequent 2 appointments as arranged by H&Co Hair Salon.
  • Would you like to receive information on our latest news and special offers? If so please let us know which method/s you would like us to use to send this information


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